Privacy

Types of personal information

Selvaggio Lawyers may collect and hold information about:

The types of personal information that we may collect and hold includes (but is not limited to) the following:

If you do not provide us with some or all of the above information, this may affect our ability to provide you with our services.

How we collect personal information

We may collect personal information from, or about, you in a number of circumstances, including when you:

Methods of collecting information

We will generally collect information by way of face-to-face meetings, completed forms, business cards, telephone conversations, interviews, and emails.

In some circumstances we may collect personal information about you from a third party. Some examples of third party sources include other solicitors, counsellors, health professionals and financial professionals.

How we use your personal information

Selvaggio Lawyers will collect and hold personal information that is necessary for us to provide our services and comply with our legal and regulatory obligations.

We may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in any other circumstances authorised by the Privacy Act.

In general, we will use and disclose your personal information for the following purposes:

Disclosing your personal information

Selvaggio Lawyers may disclose your information to:

We may also collect personal information from these individuals and organisations and will deal with this information in accordance with this privacy policy.

Sensitive information

Some personal information that we collect is “sensitive information”. Sensitive information includes information relating to a person’s racial or ethnic origin, political opinions, religion, sexual preferences, criminal records and health information.

Unless you agree otherwise, sensitive information will only be used and disclosed for the purpose for which it was provided, for a directly related secondary purpose or where certain other limited circumstances apply (eg: where required by law).

Information about other people which you provide to us

If you provide personal information to us about someone else (such as your spouse or former partner) you must ensure that:

You must ensure the individual concerned is aware of the various matters detailed in this privacy policy relating to that individual including, our identity, how to contact us, our purposes of collection, our information disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to the information, how to make complaints about the handling of the information and the consequences if the information is not provided (such as our inability to provide services).

In addition, Selvaggio Lawyers may disclose personal information to you about other individuals in the course of providing services to you. If this occurs, you agree to use, disclose, handle, collect and transfer that information in accordance with the Privacy Act.

Managing your personal information

We take your privacy seriously. All personal information is treated as strictly confidential. The Privacy Act requires Selvaggio Lawyers to take reasonable steps to protect the security of all personal information and take reasonable steps to protect personal information held from misuse or loss and from unauthorised access, modification or disclosure.

If we no longer require your personal information for any of the purposes outlined in this privacy policy, we will take reasonable steps to destroy it.

Access to your personal information

In most cases, you can request to see the personal information we hold about you. We will handle requests for access to your personal information in accordance with the Privacy Act. If you would like a copy of some or all of your personal information, please contact us using the details below. If your request is urgent, please clearly indicate this in your request. We may ask that you pay our reasonable costs for complying with your request.

Changing your personal information

We attempt to keep all personal information which we hold about you up-to-date and accurate. You may ask us to correct or remove information that you think is inaccurate. If you would like to amend any of your details or the information you have provided to us, please contact us using the details below.

We are not responsible for any problems that may arise if you do not give us accurate, truthful or complete information, or if you fail to update such information.

Making a privacy complaint

If you would like to make a complaint about a breach or a potential breach by us of our privacy policy, the Australian Privacy Principles or the Privacy Act, please contact us using the details below.

Whilst we aim to resolve your complaint expeditiously and to your satisfaction, if you are not satisfied with our response you can contact the Office of the Australian Information Commissioner who may investigate your complaint further.

Changes to our privacy policy

It may be necessary for us to review and amend our privacy policy from time to time. We reserve the right to change our privacy policy at any time. We may notify you about changes to this privacy policy by posting an updated version on our website.